These general terms and conditions of use (GTC) are intended to define the terms of access to and use of the website of the Saint-Marcellin Vercors Isère Tourist Office.
The site allows users to: consult tourist information about the area; access offers, services or benefits offered by partners; access, where applicable, online booking services; and book guided tours offered directly by the Tourist Office.
By accessing the site, the user accepts these conditions without reservation.
Last updated: March 20, 2026
1 - SUBJECT
These Terms of Use define the conditions under which users may access and use the site.
They apply to any consultation, browsing or use of the site.
2 – ACCESS TO THE SITE
The site is accessible free of charge to any user with internet access.
The Tourist Office strives to ensure access to the site 24 hours a day, 7 days a week. However, it cannot be held responsible for any interruption, unavailability or malfunction of the site, particularly in the event of maintenance, updates, technical incidents, network failures or force majeure.
All costs related to accessing the site, whether hardware, software or internet access costs, remain the sole responsibility of the user.
3 – Site Services and Features
The Saint-Marcellin Vercors Isère Tourist Office website allows users to:
– to consult tourist information relating to the territory,
– to search for accommodation, activities, events and services,
– to access offers proposed by tourism providers,
– to access online booking services when available.
The information and offers presented on the site may come from editorial content produced by the Tourist Office or from data provided by partners, in particular via the Apidae tourist information system.
Some offers may offer online booking, either directly through the site's tools, or through third-party technical solutions that allow the user to connect with service providers.
The offers presented may be ranked according to several criteria aimed at facilitating the user's search, including the possibility of online booking, the availability of offers and the partnership link with the Tourist Office.
The order in which results are displayed may also vary depending on these criteria and may include an element of random presentation.
4 – SOURCE OF TOURIST INFORMATION
The tourist information published on the site comes from various sources, including:
– editorial content produced by the Tourist Office;
– data from the Apidae tourist information system;
– information transmitted by partners, service providers or contributors.
The Tourist Office takes special care to ensure the quality of the information disseminated, but cannot guarantee the accuracy, completeness or continuous updating of all published content.
Users are responsible for checking directly with the relevant service providers for information regarding availability, prices, schedules, reception conditions or characteristics of the services offered.
5 – RESERVATION AND MARKET PLACE
The site may provide access to offers, benefits or services offered by third-party partners or providers.
When a reservation, request or order relates to a service offered by a partner provider, the contract is concluded directly between the user and the provider concerned, unless expressly stated otherwise.
In this context, the Tourist Office acts as a technical intermediary for connecting, consulting or accessing reservations, and does not intervene as a seller of the service concerned.
Each partner service provider remains solely responsible:
– the presentation of its offer;
– the accuracy of the information disseminated;
– of its availability;
– of its rates;
– applicable contractual conditions;
– the proper execution of the service sold.
The applicable general terms and conditions of sale or specific terms and conditions are those of the service provider concerned.
6 – ROLE OF THE TOURIST OFFICE
The Tourist Office:
– does not sell the services of partner providers
– does not provide them
– does not control them
👉 It only provides a technical platform enabling consultation and booking.
Each service provider is solely responsible:
– of its offers
– their availability
– of their execution
7 – TRANSACTIONS
When a reservation is made for a service offered by a provider:
– the contract is concluded directly between the user and the service provider
– the service provider's general terms and conditions of sale apply
The Tourist Office does not intervene in the contractual relationship between the client and the service provider.
8 – GUIDED TOURS OFFERED BY THE TOURIST OFFICE
Guided tours sold directly by the Tourist Office are subject to specific terms and conditions of sale.
These terms and conditions apply only to bookings and sales of guided tours offered directly by the Tourist Office, and not to other services that may be presented on the website.
Users are advised to review these terms and conditions before making any reservation or purchase.
9 - RESPONSIBILITY
The Tourist Office strives to provide reliable and up-to-date information.
However, he cannot be held responsible:
– errors or omissions
– the inaccuracy of data from Apidae
– the performance of services by the service providers
– damages related to the use of the site
10 – EXTERNAL LINKS
The site may contain links to third-party websites.
The Tourist Office has no control over these sites and cannot be held responsible for their content, operation, terms of use or data protection practices.
11 – INTELLECTUAL PROPERTY
All content on the site, including texts, photographs, visuals, illustrations, videos, logos, documents, graphic elements and databases, is protected by intellectual property law.
Unless otherwise stated, these elements are the property of the Tourist Office or are subject to a right of use.
Any reproduction, representation, adaptation, modification, distribution or exploitation, in whole or in part, without prior written authorization, is prohibited.
12 – PERSONAL DATA
Use of the site may result in the collection and processing of personal data.
The methods of collecting and processing this data are detailed in the Privacy Policy of the site, to which the user is invited to refer.
13 - COOKIES
The site uses cookies and other trackers under the conditions provided for by applicable regulations.
To learn more about the cookies used, their purposes and how consent is managed, the user is invited to consult the Cookies policy of the site
ARTICLE 14 – AMENDMENT TO THE TERMS AND CONDITIONS OF USE
The Tourist Office reserves the right to modify these Terms and Conditions at any time in order to adapt them to changes in the site, its services or applicable regulations.
The applicable Terms and Conditions are those in effect on the date the site is accessed.
15 – APPLICABLE LAW
These T&Cs are subject to French law.
In the event of a dispute, an amicable solution will be sought as a priority.
In the absence of an amicable agreement, the dispute will be brought before the competent courts under the conditions provided for by the applicable legislation.