The Instants Pro workshops are... training freebies intended for tourism professionals of Saint-Marcellin Vercors Isère : accommodation providers, restaurateurs, activity providers… In just a few hours, you leave with concrete advice, useful tools and actions directly applicable to your business.
Why participate in Instants Pro?
Tourism is evolving rapidly: customer expectations, digital tools, competition. Instants Pro allows you to take a step back, exchange ideas with your peers, and leave with solutions directly applicable to your business.
In practical terms, you leave with:
- ✓ Actions to be implemented immediately
- ✓ Simple tools to gain visibility
- ✓ A better understanding of your customers
- ✓ A network of local professionals
Profits : better understand your customers • improve your online visibility • structure your sales strategy • save time on a daily basis.
For whom and on what topics?
👥 For whom?
The workshops are open to all tourism stakeholders in the region:
- Hosts
- Restaurateurs
- Activity providers
- Producers
- Project leaders
🎯 What themes?
- Communication and social networks
- Online reputation and customer reviews
- Marketing and pricing
- Quality of the offer and customer experience
- Digital tools (Google, Apidae…)
Examples of workshops already offered
Improve your visibility on Google
Practical tips to improve your ranking in local searches.
Managing customer reviews and online reputation
Understanding the impact of reviews and learning how to better leverage them.
Using social media for your business
Simple best practices for better online communication.
Making better use of digital tourism tools
Practical workshops to improve daily efficiency.
The Tourist Office perfectly met our expectations in terms of support. The team assisted us with patience and professionalism. Our communication has greatly improved as a result.
Upcoming workshops
Here is the schedule for Instants Pro for Autumn 2026. All workshops will be held in person, from 14 pm to 17 pm, with a limit of 12 participants. Register by clicking on the workshop that interests you.
Customer reviews: challenges and best practices
Understand the challenges of e-reputation, adopt the right reflexes to collect and respond to reviews, and discover FairGuest to enhance them on your site.
👤 Manuel Izquierdo · 👥 12 places
Increase your visibility on Google
Optimize your Google Business Profile and boost your local SEO to be found by visitors searching near you.
👤 Yoan Pinturault (Heyo Tourisme) · 👥 12 places
Taking great smartphone photos
Produce impactful visuals with your smartphone: composition, lighting, retouching and distribution, alongside a professional photographer and a communication expert.
👤 Gaétan Mahé & Laurie Fernandes · 👥 12 places
Apidae: take control of your fact sheet
Gain more autonomy on your Apidae listing and discover the widgets to integrate on your site to automatically broadcast your offers, events and calendar.
👤 Manuel Izquierdo · 👥 12 places
Creating visuals with Canva: beginners
Create your own attractive communication materials (social media, posters, newsletters) with Canva, even without graphic design skills.
👤 Laurie Fernandes · 👥 12 places
Resources to download
Find the materials from our latest workshops to explore this topic further:
PDF · Downloadable 📄 Artificial intelligence for tourism
PDF · Downloadable 📄 Building customer loyalty with an effective customer relationship strategy
PDF · Downloadable 📄 Google My Business
PDF · Downloadable 📄 Managing your online reviews
PDF · Downloadable 📄 Social media strategy
PDF · Downloadable
Didn't find what you were looking for? Contact usOther media can be provided upon request.
A question about professional moments?
Émilie will help you choose the workshops best suited to your business and help you take action.
Emilie BRUGIERE
Resources and Projects Manager
📧 emilie.brugiere@smvic.fr
📞 06 99 02 45 31
F.A.Q
Are Instants Pro really free?
Yes, 100% free. The "Pro Moments" are offered and funded by the Saint-Marcellin Vercors Isère Tourist Office as part of its mission to support local businesses. You don't have to pay anything to participate.
How long does a workshop last?
Each workshop lasts between 2 and 3 hours, generally spread over half a day (morning or afternoon). The format is designed to be short enough not to disrupt your business, and long enough to be truly practical.
Where do the workshops take place?
The workshops take place at various locations within the Saint-Marcellin Vercors Isère region, primarily in Saint-Marcellin, Pont-en-Royans, and Saint-Antoine-l'Abbaye. The exact location will be provided upon registration, chosen to be as close as possible to the maximum number of participants.
I'm just starting out in my business, are the workshops suitable?
Absolutely. The Pro Moments sessions are designed for all levels: whether you're a project leader, a new professional, or an established player, you'll find relevant content. For each topic, we specify in advance whether the workshop is geared towards discovery, skill development, or optimization.
Should I bring my laptop?
It depends on the topic. For workshops focusing on digital tools (Google, social media, Apidae, etc.), we strongly recommend bringing your laptop or smartphone to practice directly. This information is always included in the invitation.
I am not yet a member of the Tourist Office, can I still participate?
Yes. The "Professional Moments" are open to all tourism professionals in the region, whether they are partners of the Tourist Office or not. It's often an opportunity to get to know us better and discover the support we offer.
How can I suggest a workshop theme?
With pleasure! If you have a specific need or a topic that interests you, Contact Emilie by email or telephone. We regularly gather feedback from local professionals to develop a program that closely matches your needs.
What happens after the workshop?
You'll leave with the materials presented during the workshop and often additional resources to download. If you'd like to explore a topic further, Émilie and the Tourist Office team can provide individual support to help you delve deeper.