Your customers leave reviews on Google, Booking, TripAdvisor… What about you? This free webinar gives you the keys to managing your online reputation and turning feedback into a communication lever.
🤝 PARTNER EVENT · AUVERGNE-RHÔNE-ALPES TOURISM
3rd edition of "E-commerce Tuesdays" · 2.5-hour online webinar
Your customers leave reviews on Google, Booking, TripAdvisor… How do you react? This webinar provides best practices for encouraging, monitoring, and responding to reviews , even in sensitive situations. A valuable training course whether you're a hotelier, restaurateur, or activity provider in the area.
✅ On the agenda
- The key feedback channels and their impact on visibility and bookings
- Best practices for stimulate, simplify, track, analyze and respond to the opinions
- The useful tools to save time on a daily basis
- The methods for value positive reviews and transform feedback into a communication lever
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HOSTED BY
Marie Dupraz
Consultant and trainer specializing in the performance of tourism activities
💡 Event organised by Auvergne-Rhône-Alpes Tourisme. The Saint-Marcellin Vercors Isère Tourist Office is relaying this information to its socio-professional partners.